“Just wanted to say what an awesome job the crew has done on the poinsettias!!  I have attached a photo for your enjoyment.

Merry Christmas!!”


– Tracy Durham, LCAM

Good afternoon REW Team,


I just wanted to share the email below received from a home owner.
We are so lucky to have such a great team!!! We greatly appreciate the relationships that they have built not only with us, but our residents, and the customer service that they have provided to get this type of response.

Thanks for all you do!

Jenny Eng

Community Assoc Mgr

FS Residential



Testimonials

BEFORE

Wednesday, November 20, 2019

Rick,


Your man Domenico and his crew have once again gone above and beyond.
This kind of superior service will not easily be forgotten.
Out of all the contractors I’ve had working on the site you guys have been the best so far.

REW will always have a shot on my bid list!

 
Sincerely,

David Moss
Project Finance & Development

Good morning Rick,

I wanted to reach out to share some positivity this morning as I know that we are all in positions that can often be thankless.


Yesterday alone, I received three different interactions with residents paying compliments to REW and the services that have been provided. The first was email communication from a home owner that provided before and after pictures to show case what an outstanding job that one of the crew members did at her home. She was extremely appreciative of the care that was taken. The second was a home owner stopping by our office in person to talk about the experience she had with REW yesterday where the crew went above and beyond. She had placed a “no trim” sign in her yard near one of her plants. REW took the time to ring her doorbell and discuss the area to ensure that they trimmed the correct plants and stayed away from any items she did not want to receive trimming. She was beyond thankful that they were kind enough to do this as she knows they did not have to stop. As a result, she took the time out of her day to stop and discuss how thankful she is for REW and the continued excellent service to the community every day. The third was an email communication from a home owner showcasing a social media thread that was started where discussion was held about the outstanding trimming job completed and showing appreciation for how hard these crews work; especially during the summer heat.


All of these compliments, are indeed true and worth noting. The REW Team that has been assembled here at Summerlake is without a doubt amazing. I am extremely thankful for the relationships that have been built with REW and the service provided. It is a pleasure to have been given the opportunity to come to Summerlake and develop these relationships with you all. John and Diego have been a pleasure to work with and help to keep me sane on a daily basis with the high demands of a property this size. With their leadership, our crews have been successful. I appreciate everything that you and Gary do for us behind the scenes each day to keep this afloat!

So, thank you for all you do for us!
Jenny Eng
Community Association Manager, First Service Residential
Summerlake Community

Rick,


I just wanted to send an email to tell you how much I appreciate Leo's willingness to be flexible. Yesterday morning as I was walking with our interior plant company; we were discussing them taking over the maintenance on the pool deck planters and ran into Leo and his team getting ready to plant these planters. Dave from Plant Parents interrupted Leo and discussed with him, his vision for the planters. With my approval, the two of them worked together to get the right materials so these planters will look great and be easily maintained going forward.

I really just wanted to send a kudos to Leo for being so amenable. Thank you again Leo!!

Kira Johns
Picerne Development
Interior Designer

Thank you so much for your help!!!

We loved how Diego and Luis did their parts!!! They both are so wonderful,  nice and very professional, hard workers!!! Luis is the new guy. He is very professional and very nice and sweet and a VERY HARD WORKER!!!  There was a third guy (Jeff), he was picking up the leaves,  he also is very professional and nice and working hard! Tim and I are very happy with HOA and REW!
Thank you very much again!!!

Timothy Janes and Anna Kondrashova

14633 Bahama Swallow Blvd.

Summerlake Community Assoc


“I want to thank you and your people for doing a terrific job here at Sanford-Burnham. John, Louis, Jerry and the rest of your people have done an outstanding job with the grounds and it shows.  The landscaping has never looked better and it reflects the time and effort REW puts in each and every week.  Hiring your firm, and Richard (for without him I wouldn’t have known about you) are the best decisions I’ve made in some time.
Thanks again.
Your efforts on behalf of Sanford-Burnham are greatly appreciated.”


– Joe

AFTER

John,

Thank you for driving everyone around last Tuesday’s scheduled drive thru.  According to Erik and John you made a thorough assessment of the entire community.  The board liked the knockout roses as well as the other six varieties that you presented at the board.

Your knowledge and recommendation of plants that will thrive in the Florida climate is truly appreciated. Erik and his committee will be getting back to you on the final selections.

In just five months the board feels this is the best the community has looked in several years.  The combination of REW and Trugreen looks to be a winning team.  Keep up the good work.

Sincerely,
Michael L. Bono
Community Association Manager
Avalon Lakes HOA

407-328-9425

From: Ben Abernethy
To: Tina Griffin, Rick Wesley, Lisa Benson
Subject: Ecco on Orange - Performance

Tina,

I try to take the time to recognize the subcontractors that performed well for us throughout each project.  You and your team, specifically Carlos Genis, did a great job throughout the project and represented REW well yesterday in the training session.  Please pass along the compliment to everyone.

Thanks again for all you and your company does!

Ben Abernethy
Project Manager
ROGER B. KENNEDY CONSTRUCTION

Professional Landscape & Irrigation Company

Please pass on to the REW Supervisor how happy I am with Eugene and his crew. Eugene did a fantastic job assessing the situation of our diseased landscape, designing the replacement plants, and transplanting them. They were friendly and very efficient.


You have an excellent employee and crew to service the homes under Avalon Park Leland Management.


Thank you and please be sure this goes to Eugene's file.
Hard workers should be recognized!

Teresa Kann

2727 Corona Borealis Drive

Dear REW Team,


Lieutenant Duncan of the Orange County Sheriffs office called this morning - wanting to let the owner of the company and the managers know that he is quite impressed our Truck Drivers.  Lt. Duncan is on the 417 everyday and our drivers are excellent. He said whatever we are doing to keep our drivers obeying the traffic laws - to keep up the good work! He said it is rare these days to continually see a company have so many trucks and that they all obey the laws. So, good job Everyone!




REW LANDSCAPE CORP.

Good morning Rick,

I wanted to reach out to share some positivity this morning as I know that we are all in positions that can often be thankless.


Yesterday alone, I received three different interactions with residents paying compliments to REW and the services that have been provided. The first was email communication from a home owner that provided before and after pictures to show case what an outstanding job that one of the crew members did at her home. She was extremely appreciative of the care that was taken. The second was a home owner stopping by our office in person to talk about the experience she had with REW yesterday where the crew went above and beyond. She had placed a “no trim” sign in her yard near one of her plants. REW took the time to ring her doorbell and discuss the area to ensure that they trimmed the correct plants and stayed away from any items she did not want to receive trimming. She was beyond thankful that they were kind enough to do this as she knows they did not have to stop. As a result, she took the time out of her day to stop and discuss how thankful she is for REW and the continued excellent service to the community every day. The third was an email communication from a home owner showcasing a social media thread that was started where discussion was held about the outstanding trimming job completed and showing appreciation for how hard these crews work; especially during the summer heat.

All of these compliments, are indeed true and worth noting. The REW Team that has been assembled here at Summerlake is without a doubt amazing. I am extremely thankful for the relationships that have been built with REW and the service provided. It is a pleasure to have been given the opportunity to come to Summerlake and develop these relationships with you all. John and Diego have been a pleasure to work with and help to keep me sane on a daily basis with the high demands of a property this size. With their leadership, our crews have been successful. I appreciate everything that you and Gary do for us behind the scenes each day to keep this afloat!


So, thank you for all you do for us!

Jenny Eng

First Service Residential